Summary
Van Groningen Tools in Hoofddorp processed an order for the KNIPEX 90 22 10 BK BiX plastic pipe cutter. The record shows stock checks, price discounts, shipping charges, invoicing, and QR code payment methods. Company registration numbers, tax details, and pickup restrictions completed the documentation of this purchase.
Context and Scope
This account covers the complete sequence of events around the purchase of a KNIPEX 90 22 10 BK BiX cutter from Van Groningen Tools in Hoofddorp. It includes the initial inquiry in November 2024, Dutch-language explanations of pickup policies, confirmation of stock levels, requests for additional accessories, and the imposed deadline for collection. It also incorporates mention of the €6.95 shipping charge, order confirmation, invoice details with business identifiers, and the final receipt confirmation with QR code payment instructions.
Exhaustive Narrative of Facts
1. Store visit and inquiry (November 18, 2024)
A visit was made to Vlietpolder 25 in Hoofddorp to purchase a KNIPEX 90 22 10 cutter. The webshop listed the model as KNIPEX 90 22 10 BK at €24.49 including value-added tax (VAT). Since the store was unattended, questions were raised about the BK designation and how pickup could be arranged.
2. Dutch reply confirming webshop policy (November 18, 2024)
Marco van Groningen explained that Van Groningen Tools operates as a webshop. Pickup is possible by appointment at the Hoofddorp address but not after 16:00, when parcels are delivered. He confirmed the cutter was the same as the model listed online. Once an order is placed, an email is sent when it is ready for collection.
3. Follow-up with accessory requests (November 20, 2024)
The cutter was described as suitable for pipes of 20–50 mm, with a rotating knife block and spare blades. A deadline of December 15, 2024, was set: any later arrivals would be canceled. Additional requests included a 1/2 inch drive extension bar of about 52 mm, 13 mm and 17 mm sockets (1/2 inch drive), a T-handle wrench (1/2 inch drive), and an automatic center punch, ideally Draper or a low-cost alternative. Proposed collection times were weekdays around 16:15 or weekends at any time.
4. Stock confirmation, hours, and brand availability (November 20, 2024)
Marco confirmed four units of the KNIPEX 90 22 10 BK were available, visible on the webshop. Pickup could follow the confirmation email, but not between 16:00 and 16:30 due to parcel deliveries. He clarified that Draper products were not sold.
5. Shipping charge and pickup method (November 25, 2024)
The webshop displayed a €6.95 shipping charge even when “Betalen bij afhalen” (“Pay at Collection”) was chosen. This indicated that the item would be paid for on-site in Hoofddorp.
6. Order confirmation and pricing (Order 202434487)
Order 202434487 confirmed the purchase of one cutter. The standard price of €34.06 was reduced by €9.57 to €24.49 including VAT. The subtotal before VAT was €20.24, with VAT at 21 percent adding €4.25. The pickup address was Vlietpolder 25 in Hoofddorp.
7. Invoice record (November 26, 2024)
The invoice dated November 26, 2024, repeated these figures: €20.24 before VAT, €4.25 VAT, and €24.49 total. The payment method was Pay at Collection. Business identifiers were Chamber of Commerce (KvK) number 56747470 and VAT number NL002210082B58.
8. Receipt confirmation and payment instructions
A later message confirmed the order had been received. Payment could be made by scanning a QR code with a Dutch bank account. If this failed, contact was requested since no card terminals (“Pinapparaten”) were available. A pickup time of 16:30 the same day was suggested.
9. Chronology of events
- November 18, 2024: Store visit and inquiry about the cutter.
- November 18, 2024: Dutch reply confirming webshop rules and product.
- November 20, 2024: Follow-up with deadline and accessory requests.
- November 20, 2024: Stock confirmed; Draper not sold.
- November 25, 2024: Shipping line shown despite pickup method.
- November 26, 2024: Invoice issued with business identifiers.
- Later: Receipt confirmed, QR code payment explained, pickup at 16:30.
Practical Takeaways
- Van Groningen Tools in Hoofddorp operates as a webshop with pickup by appointment.
- The KNIPEX 90 22 10 BK BiX cutter was discounted to €24.49 including VAT.
- Pickup is not allowed between 16:00 and 16:30 due to parcel deliveries.
- A €6.95 shipping charge appeared even when pickup was chosen.
- Order 202434487 and its invoice listed subtotals, VAT, and company registration numbers.
- Payment required QR codes linked to Dutch bank accounts; no card terminals were available.
- Draper products were unavailable; only webshop-listed products could be purchased.
- A strict collection deadline of December 15, 2024, was set.
My Diary - Leonardo Cardillo 