Key Takeaways
- Keep all communication and transactions strictly inside the Marktplaats platform.
- Use official tools like “Accept bid,” “Send payment request,” or “Ship via Marktplaats.”
- Never click links received by email, WhatsApp, or text message.
- Confirm the payment before handing over or shipping your item.
- Trust the platform’s own warnings—they are there to protect you.
Narrative with Details
Platform Warning & Common Scam Patterns
Marktplaats regularly shows alerts such as:
“Let contact run via Marktplaats Messages.”
“Never share your email address or phone number via chat.”
(Translated from Dutch)
These warnings appear when a user or buyer tries to move communication off the platform.
The most common scam patterns include:
- Asking to continue by email or WhatsApp.
- Sending fake payment confirmations or false “proof of transfer.”
- Sharing suspicious links that imitate Marktplaats or shipping companies like PostNL.
- Asking for a “small verification payment” to steal your bank data.
How to Accept and Complete a Sale Safely
Step 1: Keep communication inside Marktplaats
Stay within Marktplaats Messages for every exchange. It keeps the process verifiable and safe.
Step 2: Accept the bid properly
Select “Accepteer bod” (translated as “Accept bid”) within the platform to confirm the agreed price. This step does not move any money yet—it just records your acceptance.
Step 3: Choose a secure way to complete the transaction
Option A: Meet in person (local pickup)
- Meet in a public and well-lit area.
- The buyer can pay cash or send an instant iDEAL transfer.
- Only give the item once the payment has cleared in your account or is in your hand.
Option B: Use Marktplaats’s integrated payment and shipping system
- Use “Verzend via Marktplaats” (translated as “Ship via Marktplaats”) or “Betaalverzoek versturen” (translated as “Send payment request”).
- Payment is handled through the Marktplaats partner system and held safely until delivery is confirmed.
- You receive a trackable shipping label to send the item via PostNL or another courier.
- Both parties can follow the progress and payment status within the chat.
Step 4: Ignore external payment links
Any payment request that takes you outside the platform—especially through email or text—should be ignored. Real Marktplaats payments never require you to visit another website.
More Safety Tips
- Save screenshots and chat records of the entire exchange.
- Be cautious if the buyer is in a hurry or offers to “overpay.”
- Never agree to “verification transfers” (for example, €0.01).
- Always double-check the web address: official Marktplaats pages start with
https://www.marktplaats.nl/. - If a problem arises, report the user through Marktplaats Help and contact local authorities for online fraud if needed.
Verified YouTube Example
“Veilig handelen op Marktplaats – Tips” (“Safe trading on Marktplaats – Tips,” translated from Dutch)
By Consumentenbond — https://www.youtube.com/watch?v=H19fkJKZ8Ak
This verified video explains how to recognize scams and safely complete transactions on Marktplaats.
Terms & Translations
“Accepteer bod”
Translation: “Accept bid.”
“Verzend via Marktplaats”
Translation: “Ship via Marktplaats.”
“Betaalverzoek versturen”
Translation: “Send payment request.”
Conclusions
Safe selling on Marktplaats depends on one golden rule: never step outside the official platform. Accept the bid through “Accepteer bod,” use the integrated payment and shipping options, and confirm the payment before releasing your item. Avoid external links or off-platform communication, and rely on the tools Marktplaats provides—they exist to protect both seller and buyer.
Sources
- Marktplaats: “Veilig en succesvol handelen” (Safe and successful trading) — https://www.marktplaats.nl/i/help/veilig-en-succesvol-tips/
- Marktplaats Help: “Tips voor veilig verkopen” — https://help.marktplaats.nl/s/article/tips-voor-veilig-verkopen-op-marktplaats
- Marktplaats Help: “Een veilige & betrouwbare betaling” — https://help.marktplaats.nl/s/article/een-veilige-betrouwbare-betaling
- Achmea Rechtsbijstand: “How to prevent fraud via Marktplaats” — https://www.achmearechtsbijstand.nl/kopen/fraude/marktplaats-oplichting-voorkomen
- Veilig Bankieren (Safe Banking Foundation): “How to pay safely on online platforms” — https://www.veiligbankieren.nl/veiligheid-betaalproducten/veilig-betalen-marktplaatsen/
- YouTube video: Consumentenbond “Veilig handelen op Marktplaats – Tips” — https://www.youtube.com/watch?v=H19fkJKZ8Ak
- Plus Online: “The 10 most common Marktplaats scam tricks” — https://www.plusonline.nl/veilig-online/pas-op-dit-zijn-de-10-bekendste-oplichtingstrucs-via-marktplaats/