Key Takeaways
- A recent email invited people back to SupportGroups.com, a free online space for mental health support.
- The site offers community forums, daily live meetings, and even a 24/7 AI video coach named Rachel.
- Independent reviews show the site is generally safe and long-established, though its ownership details are private.
- Some users have shared mixed experiences about how moderation works and how freely they can express themselves.
- It’s a helpful place for connection and shared stories — but it should never replace professional therapy.
What SupportGroups.com Is and How It Works
SupportGroups.com is designed as a supportive online community where people can talk about emotional or mental health challenges with others who understand.
There are more than 220 themed groups — from anxiety, depression, and trauma to relationship issues, addiction, and grief.
According to its website, more than 350,000 members have joined the conversation.
You can post in forums, read others’ experiences, or attend live support group meetings run by peers and professionals.
The site also introduces Rachel, an artificial-intelligence coach that offers round-the-clock video support.
Profiles are semi-public, meaning others may see some of your posts or the groups you join.
How Safe and Trustworthy Is It?
Several independent sources have taken a close look at SupportGroups.com:
- ScamAdviser describes it as “average to good trust,” with a secure SSL connection and a long domain history. The only caution is that the site’s owner remains private.
(Source: ScamAdviser review) - Verywell Mind, a respected mental-health publication, lists it among the best online anxiety support options. It praises the variety of groups but mentions the limited anonymity and basic interface.
(Source: Verywell Mind article) - Faces & Voices of Recovery, a U.S. mutual-aid organization, officially lists SupportGroups.com as a legitimate peer-support resource for addiction and recovery.
(Source: Faces & Voices of Recovery listing) - On the platform’s own forums, one user expressed frustration, writing:
“I am not permitted to feel my feelings without categorizing them by content rather than by cause… what I experience is PTSD.” (translated from the original post)
This shows that some people find the moderation rules too structured for open emotional sharing.
(Source: SupportGroups.com forum post)
Overall, the site appears legitimate and safe to browse, but like any online space, it’s important to protect your information and remember that peer support isn’t the same as professional treatment.
Why People Use It — and What to Keep in Mind
What’s good about it
- It’s free and available anywhere with an internet connection.
- The range of topics means there’s likely a group that fits your experience.
- Reading or sharing stories can make you feel less alone.
- The forums are always open, so you can connect any time.
- Tools like the AI coach can offer structure and a bit of guided reflection.
What to watch out for
- It’s not a replacement for therapy or medical care.
- Public profiles may reveal your activity, so think before sharing personal details.
- Advice from peers can be helpful but not always accurate.
- Moderation may sometimes feel rigid or impersonal.
- Hidden ownership data can raise transparency questions.
Tips for Using It Safely and Comfortably
- Choose a neutral, non-identifying username or pseudonym. Avoid using your real name or details that could trace back to you.
- Take time to read the community rules and get a feel for each group before posting.
- Double-check any advice with a professional or trusted source.
- If moderation feels unfair or unclear, you can contact the administrators politely.
- Balance online peer support with real-life connections or therapy whenever possible.
Verified YouTube Resource
SupportGroups.com – Platform Introduction
Watch on YouTube — an official introduction video explaining the site’s mission and how members connect.
Verified Sources
- https://supportgroups.com — Official website: group listings and membership info.
- https://www.scamadviser.com/check-website/supportgroups.com — Technical trust and security report.
- https://www.verywellmind.com/best-online-anxiety-support-groups-4692353 — Professional comparison of online anxiety communities.
- https://facesandvoicesofrecovery.org/mutual-aid-resource/supportgroups-com/ — Verified entry in a mutual-aid network.
- https://supportgroups.com/forum — Active discussion forum with membership details.
- https://www.youtube.com/watch?v=ETbyQU8_59c — Official YouTube presentation of the platform.
Translation & Term Note
PTSD (Post-Traumatic Stress Disorder) — translated from the Spanish “trastorno por estrés postraumático,” used in group topic listings.
SupportGroups.com can be a gentle doorway into talking about mental health — a place to listen, share, and feel understood.
As with any online community, the key is to stay aware, protect your privacy, and use it as one piece of a larger journey toward well-being.
My Diary - Leonardo Cardillo 