2025.10.19 – How to Read SupportGroups.com Today: Leadership, “Hidden” Ownership, and the SaaS Backbone Behind the Mental-Health Community

Posted byLeonardo Tomás CardilloPosted inUncategorized

Key Takeaways

  • SupportGroups.com presents itself as a free, large-scale peer-support platform for mental health with daily live sessions and an AI coach.
  • Public listings and site pages associate leadership with Rachel Corbett (Chief Executive Officer).
  • Legal identity is presented on site pages as SupportGroups LLC with an address in Camarillo, Ventura County, California (United States).
  • WHOIS privacy on the domain fuels the perception of a “hidden” owner; this is common and not proof of wrongdoing.
  • A related domain, SupportGroupz.com, showcases tiered plans as Software as a Service (SaaS), and credits Medical Intelligence Learning Labs, Inc. (Milli) as the technology provider.
  • Unknowns remain: verified state filing details for SupportGroups LLC (for example, entity number), headcount, CEO age, marital status, and number of children.

Service Invitation and What the Platform Promises

A re-engagement email described free access to community discussion forums (anxiety, depression and mood disorders, relationship issues, trauma and post-traumatic stress disorder), live support group sessions hosted by professionals and peers, and a 24/7 AI coach via video-style conversation (translated from Spanish marketing copy). The public site reiterates a mission to make therapy, support, and personal growth affordable and accessible, while highlighting “over 350,000 members.” The site runs under HTTPS (Hypertext Transfer Protocol Secure), uses a long-standing domain, and is referenced by external wellness resources. WHOIS privacy is enabled.

Ownership, Address, and Why the Registrant Looks “Hidden”

  • Site legal pages name SupportGroups LLC and give a Camarillo (Ventura County) address.
  • The Better Business Bureau (BBB) listing places the business in Ventura, California and names Rachel Corbett as CEO.
  • A search in open state databases did not immediately surface a filing that cleanly matches “SupportGroups LLC” with those details, suggesting a registration under a variant name or in a different state such as Delaware. WHOIS privacy conceals the registrant information; many firms use this as a standard practice.

Leadership: Rachel Corbett

Public materials identify Rachel Corbett as Chief Executive Officer. Interviews and profiles state a Bachelor’s degree in Sociology and a Master’s degree in Clinical Mental Health Counseling, with credentials CADC-II (Certified Alcohol and Drug Counselor, Level II) and ICADC (International Certified Alcohol and Drug Counselor). Public posts indicate parenting, but no verified sources disclose the exact number of children, marital status, or age. Professional focus described in interviews includes wellness education, community workshops, and advocacy.

Membership and Access

Marketing and on-site copy emphasize free registration, forums, and live sessions. A formal pricing grid is not shown on the consumer domain. The separate domain SupportGroupz.com shows structured tiers (for example, Free, Basic, Premium, Business) oriented to organizations and coaches, indicating a professional SaaS layer distinct from the consumer community.

How the SaaS Fits: The SupportGroupz.com ↔ Milli Link

SupportGroupz.com presents itself as virtual support-group software with tiered plans. Pages indicate it is “Powered by Medical Intelligence Learning Labs, Inc.” (Milli). Milli’s own site describes an Artificial Intelligence (AI) health coach and platform focused on guided adherence and care navigation. This supports a reasonable mapping: SupportGroups.com serves end users (Business-to-Consumer, B2C), while SupportGroupz.com is the Business-to-Business (B2B) SaaS used by providers to run groups, with Milli as the technology backbone.

Safety Notes for Using Online Peer Support

  • Peer support can reduce isolation and complement care, but it does not replace professional therapy—especially for complex conditions.
  • Moderation quality, privacy controls, and community norms vary; prudent sharing and strong personal account security are recommended.
  • WHOIS privacy and limited corporate filings are not, by themselves, evidence of risk; they do reduce transparency and warrant thoughtful scrutiny.

Variants (Areas with Uncertainty or Multiple Plausible Interpretations)

  • Corporate registration details: state of incorporation for SupportGroups LLC not confirmed via public, free databases; could be Delaware or a name variant.
  • Pricing structure on the consumer site: free access is clear, but no official consumer paid tiers are displayed; organizational tiers exist on SupportGroupz.com.
  • Leadership descriptors: some public materials emphasize “founder and CEO,” others primarily “CEO,” with no public share-ownership breakdown.
  • Personal details of the CEO: age, marital status, and number of children are not verified in public records consulted.

Entities & Roles Index

  • SupportGroups.com / SupportGroups LLC — consumer-facing mental-health peer-support community.
  • SupportGroupz.com — virtual support-group software delivered as SaaS to organizations and coaches.
  • Medical Intelligence Learning Labs, Inc. (Milli) — technology provider credited by SupportGroupz.com; offers an AI health-coach platform.
  • Better Business Bureau (BBB) — public business listing confirming location and leadership role.

Chronology (Europe/Amsterdam)

  • Early October 2025 — Re-engagement email highlights free forums, daily live sessions, and an AI coach.
  • 19 October 2025 — Consolidated review of ownership signals, leadership profile, and SaaS linkage.

Acronym & Term Subsections (kept separate on purpose)

SaaS (Software as a Service)

Plain-English meaning: software delivered over the internet as a subscription; no local installation required.
Origin/borrowing: English business/technology term.
Professional acceptance: standard in information technology and cloud computing.

AI (Artificial Intelligence)

Plain-English meaning: computer systems performing tasks that typically require human intelligence (for example, language understanding).
Origin/borrowing: English technical term.
Professional acceptance: mainstream across software, healthcare, and research fields.

B2B (Business-to-Business)

Plain-English meaning: products or services provided by one business to another.
Origin/borrowing: English commercial shorthand.
Professional acceptance: standard market descriptor.

B2C (Business-to-Consumer)

Plain-English meaning: products or services delivered directly from a business to individual consumers.
Origin/borrowing: English commercial shorthand.
Professional acceptance: standard market descriptor.

HTTPS (Hypertext Transfer Protocol Secure)

Plain-English meaning: encrypted web protocol providing secure data transfer between browser and website.
Origin/borrowing: English technical standard.
Professional acceptance: universal web security standard.

CADC-II (Certified Alcohol and Drug Counselor, Level II)

Plain-English meaning: advanced credential for substance-use counseling.
Origin/borrowing: English professional certification.
Professional acceptance: widely recognized in addiction-counseling practice.

ICADC (International Certified Alcohol and Drug Counselor)

Plain-English meaning: international credential for substance-use counseling.
Origin/borrowing: English professional certification.
Professional acceptance: widely recognized across jurisdictions.

DID (Dissociative Identity Disorder)

Plain-English meaning: trauma-related mental-health condition involving two or more distinct identity states.
Origin/borrowing: English clinical terminology; formerly Multiple Personality Disorder.
Professional acceptance: recognized in DSM-5 (Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition).

Conclusions

SupportGroups.com appears to be a functioning consumer platform run under the name SupportGroups LLC and fronted publicly by a CEO, Rachel Corbett. The product story extends to SupportGroupz.com, a SaaS layer “Powered by” Milli (Medical Intelligence Learning Labs, Inc.), which fits a B2C community atop a B2B software backbone. Important transparency gaps remain—state filing details, headcount, and CEO personal data—and should be acknowledged when evaluating trust and depth of due diligence. For individuals seeking support, the platform may be useful as one component of a broader care plan that includes professional clinical services.

Sources

Appendix (brief translated snippets and terms)

  • “Having a kid on my own was a massive decision” (translated from English): public LinkedIn post suggesting parenthood without specifying details.
  • “Try the New SupportGroups.com – For FREE” (translated from English): promotional line indicating free access.
  • “Powered by Medical Intelligence Learning Labs, Inc.” (translated from English): credit line on SupportGroupz.com linking the SaaS to Milli.

Published by Leonardo Tomás Cardillo

https://www.linkedin.com/in/leonardocardillo

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