Key Takeaways
Treated.com is an online health platform offering medical consultations, prescriptions and home-delivery across multiple regions.
In the Netherlands the dispensing pharmacy is Apotheek Life B.V., registered at Industrieweg 4, 3606 AS Maarssen, KvK 895 207 85.
In the UK the platform states its pharmacy is regulated by the General Pharmaceutical Council (GPhC) and its clinicians by the Care Quality Commission (CQC).
In the U.S. it highlights compliance with the Food and Drug Administration (FDA) and certification by LegitScript.
The founding date of the platform is given as 2009.
Services include 100% online consultations followed by treatment recommendation, pharmacy dispensing and home-delivery; in the Netherlands, delivery is promised within 48 hours.
Subscription and repeat-ordering options are offered, with ability to pause or change treatment schedules.
NL contact details include email patientenzorg-nl@treated.com (response within 24 h) and international phone +44 207 043 0716.
The company publishes reviews on Trustpilot and Reviews.io.
Their corporate operator is Webcare Group Ltd., Unit 18 Britannia Way, Bolton, UK.
A recommended best practice is to verify pharmacy registration and clinician licence in your jurisdiction.
In the Netherlands the VAT number previously cited (NL865008188B01) is less reliable than the business registration number (KvK 89520785).
In the U.S. entity EVE ADAM HEALTH LLC (NY) appears in the disclosures.
Story & Details
Origins & Expansion
The platform states a start in 2009 and now spans sites such as nl.treated.com for the Netherlands, uk.treated.com for the UK and treated.com for the U.S. This reflects a strategy of localized portals under a unified brand.
Netherlands Site & Pharmacy Partner
On the Dutch site the service promises “medicijnen binnen 48 uur” (medications within 48 hours) and mentions that its pharmacy is Apotheek Life B.V., Industrieweg 4, 3606 AS Maarssen, KvK 895 207 85. The policies page confirms that this pharmacy is part of Webcare Group Ltd and processes e-prescriptions.
Contact for Dutch users: email patientenzorg-nl@treated.com, with a stated response time within 24 h; a phone number +44 207 043 0716 (UK-based international line) is also listed.
Further, delivery and repeat orders are emphasised: users can set up automatic deliveries, pause or change them at will. The Dutch site shows the “100% online” model with no waiting rooms, choice of treatments and express delivery.
UK Operations
The UK portal emphasises that the pharmacy is GPhC-regulated and the clinicians carry CQC licences. The corporate operator listed is Webcare Group Ltd., Unit 18 Britannia Way, Bolton, UK. Services mirror the NL model: online consultation, tailored treatment, home delivery next-day.
U.S. Presence
In the U.S. the site treated.com references compliance with the FDA and LegitScript certification. It names EVE ADAM HEALTH LLC (with an address in New York) in its disclosures. The model again is online consultation + registered pharmacy dispensation + delivery.
Service Model
Users fill out an online consultation, clinicians review and recommend treatment, the registered pharmacy dispenses and arranges home delivery. Subscription options allow repeat treatment regularly, and users can pause or change as needed. Reputation-wise, the company leverages Trustpilot and Reviews.io for customer feedback; Trustpilot shows thousands of reviews with varying experiences (some positive, some reporting delays).
Regulatory & Best Practice Notes
Given the cross-border nature, users should verify: the pharmacy’s regulatory registration (e.g., GPhC in UK, KvK/business registry in NL) and the clinician’s licence in the user’s jurisdiction. For the Netherlands the KvK number is more concrete than a VAT number previously cited. Additionally, while the model offers convenience, users should carefully read terms on delivery, returns, after-care and subscription mechanics.
Conclusions
Treated.com stands out as a modern online healthcare platform bridging consultations, prescriptions and home delivery across Europe and the U.S. Its country-specific disclosures (for the Netherlands, UK and U.S.) signal transparency and regulatory awareness. At the same time, the convenience comes with responsibility: users must check that the dispensing pharmacy and clinicians are properly registered in their own territory, understand the subscription model and read the fine print on delivery and after-care. In short: the service is promising and structured—but as with any health-related service, informed caution is wise.
Sources
- https://nl.treated.com/ — Netherlands site of Treated.com (online consultations + 48 h delivery)
- https://apotheeklife.com/our-policies/ — Apotheek Life B.V. policies page (KvK registration shown)
- https://apotheeklife.com/terms-and-conditions/ — Terms and Conditions of Apotheek Life B.V. (subsidiary of Webcare Group Ltd)
- https://ca.trustpilot.com/review/treated.com — Trustpilot reviews for Treated.com
- https://nl.treated.com/gewichtsverlies/ozempic — Example product page referencing Apotheek Life B.V. as dispensing pharmacy
- https://www.youtube.com/watch?v=TEeuF8R3yRY — General Pharmaceutical Council (GPhC) webinar on online pharmacy guidance (institutional, globally accessible)
Appendix
GPhC (General Pharmaceutical Council): The UK regulatory body overseeing pharmacies and pharmacists, responsible for registration and standards.
CQC (Care Quality Commission): The independent regulator of health and adult social care services in England, covering clinics and online providers.
FDA (Food and Drug Administration): U.S. federal agency responsible for regulating food, medications and medical devices, ensuring public health protection.
LegitScript: Independent certification organisation that verifies the legitimacy of online pharmacies and telehealth services, checking for regulatory compliance and safe operations.
KvK (Kamer van Koophandel): The Dutch Chamber of Commerce business registry; businesses in the Netherlands are registered here and assigned a KvK number.
My Diary - Leonardo Cardillo 