Key Takeaways
What changed
The advisory labeled “Service Tips” and its accompanying beep were cleared by following the device’s built-in reset path.
How it works
Three control-panel layouts exist; each reaches the same reset states by different button labels.
What to watch
If the beep or advisory returns, notify technical support and continue monitoring.
Where to get help
Public, non-personal contact details and a warranty/registration page are available for follow-up.
Story & Details
The situation
A homeowner received step-by-step guidance to remove the “Service Tips” advisory and the audible beep on a household water softener. The instructions were supplied in Dutch with pointers to English and German versions; they apply to three front-panel variants that share the same internal logic.
The common starting move
Power was cycled first: unplug the adapter, wait about ten seconds, then plug it back in. This clears transient states and prepares the controller for a clean reset sequence.
Model One — square confirm key
From the default screen, the user pressed and held the primary key until “CODE 000” appeared, stepped to “CODE 300,” confirmed, pressed confirm again, then advanced to “CODE 301” and confirmed. Navigating once more revealed “SERVICE RESET OK,” which was confirmed. In some cases, the panel showed “Service Tips 0 DGNS 0%” instead; confirming that, then confirming “Service Tips off” twice, and finishing with “SERVICE RESET OK” completed the process. The controller reported that programming was complete.
Model Two — generic confirm wording
This panel used the same sequence but referred to the confirm action generically rather than by icon. The path and branch were identical: reach “CODE 000,” move to “CODE 300” and “CODE 301” with confirmations, then confirm “SERVICE RESET OK.” If “Service Tips 0 DGNS 0%” appeared, confirm it, confirm “Service Tips off” twice, return to “SERVICE RESET OK,” and confirm. The programming-complete message signaled success.
Model Three — SET/REGEN confirm
Here the labels changed: holding “DOWN −” produced “CODE 000,” stepping with “UP +” reached “CODE 300” and “CODE 301,” and confirmations used the “SET/REGEN” key. “SERVICE RESET OK” was confirmed in the same way. If “Service Tips 0 DGNS 0%” appeared, it was confirmed with “SET/REGEN,” followed by two confirmations of “Service Tips off,” a navigation to “SERVICE RESET OK,” and a final confirmation. The unit then confirmed that programming had finished.
The outcome
After these steps, the on-screen message disappeared and the beep stopped. The plan is simple: if the advisory or beep returns, inform support and continue observation.
Helpful context, no fluff
The reset relies on standard menu codes (“000,” “300,” “301”) and a final status (“SERVICE RESET OK”). The alternate branch that surfaces “Service Tips 0 DGNS 0%” clears the advisory counter before the final confirmation. These pathways are typical of residential softener controllers.
Conclusions
A reliable fix
Power cycling, reaching “CODE 000,” stepping through “300” and “301,” and confirming “SERVICE RESET OK” consistently clears the advisory. When the counter screen appears instead, acknowledging it and turning the advisory off completes the job.
What matters next
Monitor for recurrence. If it returns, report it with the device model and panel variant so support can assess whether a sensor, programming parameter, or usage condition needs attention.
Sources
- Fegon Waterbehandeling — Warranty registration page: https://fegon-waterbehandeling.nl/garantieformulier/
- Fegon Waterbehandeling — Contact page (institutional phone and hours): https://fegon-waterbehandeling.nl/contact-fegon/
- Culligan — Water Softener Maintenance (institutional YouTube, public/global): https://www.youtube.com/watch?v=aKnyr7tP2uM
Appendix
“CODE 000 / 300 / 301”
Controller states used to access service menus and execute a reset. The sequence enters programming, selects the reset routine, and authorizes it.
“Service Tips 0 DGNS 0%”
A display state indicating the service-tip counter is cleared to zero; confirming it, then turning the advisory off, finalizes the clear.
“SERVICE RESET OK”
The on-screen confirmation that the reset command has been accepted; it typically precedes a “programming complete” status.
Confirm keys (“square,” generic confirm, “SET/REGEN”)
Different panels label the confirmation key differently; the function is identical: apply the highlighted action.
Power cycle
A brief removal and restoration of power that resets volatile states and prepares the controller for clean menu operations.
Technical support
An institutional point of contact provided for post-reset questions or if the advisory or beep returns.