Key Takeaways
Scope at a glance. 4411, run by Be-Mobile NV, enables mobile payments for on-street and garage parking in many Belgian and Dutch cities.
Fines are separate. Parking fines are issued and collected by local authorities or operators—not by 4411.
How it starts. New users complete a short registration and confirm their account before using the app or SMS to start and stop sessions.
Useful extras. Features include account history, multiple vehicles, and options like number-plate recognition in participating garages.
Story & Details
A clear onboarding message
“Thank you for registering your email address. Please confirm your registration.” A single call-to-action invites the user to confirm. The brand references are consistent: 4411, the helpdesk name, the official web domain, and the operator Be-Mobile NV.
What 4411 actually does
4411 groups common mobility payments—most notably parking—into one account. Users start and stop sessions via the app or, where supported, via SMS. Only the effective parking duration is charged, plus a small transaction fee. Account history and monthly statements help verify where, when, and how a session ran.
Where fines come in—and where they don’t
When a fine appears on the windscreen or by post, it originates from a municipality or a contracted parking operator. 4411’s help pages make this explicit: fines are not issued by 4411, and any dispute or payment must go through the issuing body. If a session truly existed, evidence from the app history can support a challenge—yet the final word rests with the issuer.
Extra convenience in garages
Some partner garages use number-plate recognition so entry and exit happen automatically after a one-time activation in the app. Billing then follows the same monthly flow as other sessions.
Conclusions
Practical take-home
Use 4411 to pay for parking and keep tidy records; rely on your session history when something looks off. For fines, engage directly with the authority named on the notice. Understanding that split—payments with 4411, penalties with the issuer—keeps expectations realistic and saves time.
Sources
- 4411 — official site: https://4411.be/en-be/
- 4411 Help Center — “I received a fine, what now?”: https://support.4411.be/hc/en-be/articles/9857095835164-I-received-a-fine-what-now
- 4411 — mobile parking overview: https://4411.be/en-be/services/mobile-parking
- Be-Mobile NV — corporate contact details: https://be-mobile.com/contact
- parking.brussels — agency homepage: https://parking.brussels/en
- YouTube (governmental channel) — “How to pay easily with your smartphone?” (mentions using approved parking apps or SMS 4411): https://www.youtube.com/watch?v=Z099L1zI1rE
Appendix
4411
A Belgian mobility payments brand best known for mobile parking. Users can initiate and stop sessions via app or SMS and receive consolidated statements.
Be-Mobile NV
The Belgian company operating 4411. Public corporate contact details confirm its headquarters and official support routes.
Fine
A penalty issued by a municipality or parking operator for a parking infraction. It is disputed or paid through the issuer, not through 4411.
Mobile parking session
A timed parking period started and stopped by the user in the 4411 app (or by SMS where available), billed for actual duration plus a small transaction fee.
Number-plate recognition
An option in participating garages where cameras identify a registered plate to automate entry, exit, and billing through the 4411 account.
SMS parking
A method to start and stop sessions by texting standardized commands to the designated short code, with telecom-billed transaction fees where applicable.